101009 — Recipient refused
Error code `101009`: Recipient refused.
101009 is a non-success business code. A 2xx HTTP response can still contain it.
What it means
Recipient refused
Why it happens
The downstream reports an opt-out or refusal.
What to do
Stop sending and record the refusal.
Retry guidance
Do not automatically resend. A new send is a new business operation and may create another charge or duplicate message.
Related
Last updated on