140xxx — Email

Public error codes in the `140xxx` range.

About this range

140xxx is the email product range. The published 141001–141018 codes describe per-message failures after acceptance. See Email error codes for HTTP acceptance errors.

Error codes

Code	Name	Customer action	Retry
`141001`	Template unavailable	Check the template ID, account ownership, approval, and enabled state.	Check status first
`141002`	Template body empty	Complete the template body and confirm the active version.	Check status first
`141003`	Transactional template variable missing	Supply the required template variables and verify their names.	Check status first
`141004`	No route available	Check the sender domain, region, and available channels; contact support about routing.	Check status first
`141005`	MIME assembly failed	Check content and template data; provide the Message ID to support for MIME diagnostics.	Check status first
`141006`	Channel explicitly rejected	Review the channel rejection reason and verify sender identity and content policy.	Check status first
`141007`	Payload cannot be parsed	Check request fields and encoding; keep the Message ID for support.	Check status first
`141008`	All recipients suppressed	Review unsubscribe, complaint, and suppression status; respect recipient preferences.	Check status first
`141009`	Sender domain unauthorized	Verify the sender domain and account authorization before a new submission.	Check status first
`141010`	Message policy rejected	Check message purpose, content, and sending policy before submitting again.	Check status first
`141011`	Invalid route configuration	Contact support to check route configuration and channel availability.	Check status first
`141012`	Invalid channel configuration	Contact support to check the sending channel configuration.	Check status first
`141013`	Channel authentication failed	Contact support to inspect channel credential status; do not include secrets in tickets.	Check status first
`141014`	Invalid runtime snapshot	Keep the Message ID and time, then contact support to inspect runtime configuration.	Check status first
`141015`	Invalid unsubscribe configuration	Check marketing unsubscribe configuration and resolve it before a new submission.	Check status first
`141016`	Retries exhausted	Check the final send record and contact support about exhausted delivery attempts.	Check status first
`141017`	Internal processing failed	Keep the Message ID and time, then contact support for diagnostics.	Check status first
`141018`	No valid recipients	Check recipient format, deduplication, and suppression before a new request.	Check status first

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