141014 — Invalid runtime snapshot
Invalid runtime snapshot
141014 is a post-acceptance email failure reason. It appears in send records or send_failed events, not as an HTTP acceptance error.
Meaning
Invalid runtime snapshot
What to do
Keep the Message ID and time, then contact support to inspect runtime configuration.
Retry guidance
Check the final result by Message ID first. Sending again after fixing the cause is a new business operation; do not automatically retry the accepted request.
Related docs
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